Activation & initial billing
The activation process is used to prepare for new PhotoSharing access: acceptance of the conditions, creation of the administrator account, billing information, consent to the electronic invoice and opening of the organizer area.
1. If the instance is already active
- Active instance: if the application is already activated, the activation path does not recreate anything and returns to the organizer area.
- Configured custom domain: if a personalized address is active, the user is sent back to their usual access.
- Support: if a customer says “I always come back to the organizer space”, this is not an error: the instance is already activated.
2. Stage conditions, GDPR and electronic invoicing
The first page presents the conditions of use, legal notices, the GDPR framework and the rule for deleting application data at D+10 after expiration or termination. The user must check acceptance before continuing.
- Data concerned: photos, users, messages and settings necessary for the service.
- Exception: invoices remain kept in accordance with French legal and accounting obligations.
- Image rights: the organizer remains responsible for the use of photos taken during his event.
3. Creation of the administrator account
- Identify : name/first name of manager, administrator email, telephone and address.
- Access : username in lowercase/numbers, password of at least 8 characters.
- Billing: optional billing email; if it is empty, the administrator email serves as invoice contact.
4. Individual or company
- Individual: invoice in a person's name, suitable for weddings, birthdays and private events.
- Business : additional fields: company name, SIREN/SIRET, intra-community VAT, purchase order, buyer reference, service code and legal commitment if necessary.
- Goal: record the information necessary to produce a complete invoice and avoid manual exchanges after activation.
5. Frequent support responses
- “The Continue button is blocked”: check that the box to accept the conditions is checked.
- “I don't know which profile to choose”: particular for a personal invoice; company if a SIRET, VAT or purchase order must appear.
- “I have already activated the instance”: open the organizer area from your usual link or from your personalized domain.